TATA POWER DDL
BILL PAYMENT CENTER

Consumer can walk into any Bill Payment Centre of Tata Power Delhi Distribution Ltd. (Tata Power-DDL) to pay their dues.

About the Service:

There are 22 Tata Power-DDL owned Bill Payment Centers across North and North-West Delhi.Bills of all types i.e. Energy, Demand Notes, Theft, Installments etc. are accepted on these centers.

Payment can be made through Cash, Cheque / DD and Credit / Debit Card.Instant receipt is provided to consumers. Cash payment can be done up to Rs. 4,000/- for Energy Bill, Energy Installment, Theft bill, Theft Installment and up to Rs. 20,000/- in case of Non-Energy bills (Demand Note).Cheque should be drawn in favor of "Tata Power Delhi Distribution Ltd CA No XXXXXXXXXXX" or "Tata Power-DDL CA NO XXXXXXXXXXX''•

While paying bill through credit/debit card, processing fee is not charged to consumers for payment upto Rs. 5,000/-. For payments above Rs. 5,000/- , consumers have to bear processing charges as applicable, on payable amount.Multi bill single cheque and multi-cheque single bill option is available in these machines.

Click here for list of Bill payment Center and timings.

Net Banking

Tata Power-DDL offers various partner channels viz PayU Money, Bill desk or Paytm through which consumer can avail the facility of Net Banking to pay Tata Power-DDL bills.

About the Service

On choosing any of the channels, the consumer shall be redirected to service provider's network/site for further procedure and making payment.

Upon completion of the entire payment process, a transaction success/ failure message along with the entire transaction details will be displayed on-screen. You can save / take a print out of the online acknowledgement for reference purpose. Consumers can also make part payments through Net Banking facility.

Credit/Debit Cards

Tata Power-DDL offers various partner channels viz PayU Money, Bill desk or Paytm through which consumer can avail the facility of paying Tata Power-DDL bills by Credit/Debit Card.

About the Service:

On choosing any of the channels, the consumer shall be redirected to service provider's network/site for further procedure and making payment.

Upon completion of the entire payment process, a transaction success/ failure message along with the entire transaction details will be displayed on-screen. You can save / take a print out of the online acknowledgement for reference purpose. No part payment shall be allowed on Credit/Debit Card online payments.

Any payment through Credit/Debit Cards shall be required to be made at least 3 days in advance before due date, so as to avoid late payment surcharge.

No processing fees/charges shall be charged by Tata Power-DDL for payment made up to a limit of Rs 5,000/- during one billing cycle. For payments above Rs 5,000/-, the processing fees/charges shall be collected directly by the Issuer Bank / Payment Gateway etc from the consumer.

Making online payment through same Credit/Debit Card is allowed for five Contract Account Numbers (CA) during one billing cycle. Registered Consumer required to ensure that payment is made through valid Credit/Debit card, for which consumer may require to prove authentication of card holder, if Tata Power-DDL requires the same in future.

Mobile Wallets

Tata Power-DDL offers various mobile wallet options through which consumer can pay their Tata Power-DDL bills .Wallets has to be loaded with money using debit or credit card, net banking facility or through other modes provided by the different wallets.

PAYTM

Consumers can choose to pay their TATA Power-DDL bills through PAY TM application or website where various payment modes of Credit /Debits Cards, Net Banking and PAY TM wallet option are available. In case of PAY TM, it is not necessary to create mobile wallet.

Other WalletsFurther, list of all the other Mobile wallet merchants are provided below . Consumer can either download the application or directly log in at merchants websites for creating wallet & payments thereof: Airtel Money, Paytm, Beam Money, Beam Wallet, Cyber Plat, E Rupee, Herms IT, ICICI visa monitise, Idea money,ITZ,Mobikwik,One Stop Shop,Oxycash,Paymate,Reliance Payment Services,Sify,Sugal and Damini,Tick Business solution,Times of Money.Visa monitise,Vodafone M Pesa,Zip cash,Free Charge,MRUPEE,MMPL / Money on Mobile,Helpchat,Ola Money

For any NEFT/RTGS Details pertaining to Tata Power Mumbai (TPC-D), Please visit:
http://cp.tatapower.com/sap/bc/ui5_ui5/sap/ztatapowerserv/index.html#/PaymentDetails

Bank details given in this page is for Payment of TATA POWER DELHI DISTRIBUTIONS LIMITED. Delhi

NEFT(National Electronic Funds Transfer) / RTGS (Real Time Gross Settlement)

NEFT(National Electronic Funds Transfer) / RTGS (Real Time Gross Settlement) is a facility introduced by the Reserve Bank of India (RBI), which is a nationwide electronic funds transfer system to move funds from any bank branch in any part of country to any other bank branch in another part of the country

Mode Of Payments via NEFT/RTGS through Yes Bank

Customers having access to net banking facility for their accounts (with their own banks) can make payment via NEFT (National Electronic Fund Transfer)/ RTGS ( Real Time Gross Settlement) using the details below via Yes Bank. Request can directly be given to the bank (Customer’s Bank), while making payment through NEFT/RTGS either online or through direct request to the bank.

Yes Bank

NEFT/RTGS - Energy Bill Payments

NEFT/RTGS – DEMAND NOTE PAYMENT

NEFT/RTGS - ENERGY INSTALMENT PAYMENT

HDFC Bank

by adding HDFC BANK details as beneficiary, consumers can pay only energy bills/generation of prepaid tokens

OR

In case not having access to net banking ,consumers can approach his/her bank branch or any bank branch to pay their Tata Power-DDL electricity bill

Details for NEFT would be the same as mentioned above.

Benefits of NEFT/RTGS:

Tata Power-DDL Customers need not remember the Tata Power-DDL bank account number to transfer the funds. They need not queue at Tata Power-DDL's counter or reach out to any drop boxes maintained for this purpose. NEFT/RTGS makes payment settlement faster, safer and risk free.

Payment transaction can be tracked through UTR / Reference No issued/generated while making the payment.

Unified Payment Interface(UPI) in Collaboration with Yes Bank

About the Service

Further enhancing customer convenience, Tata Power-DDL has launched a new and easy payment mode for its consumers - Unified Payments Interface (UPI) in collaboration with YES Bank. Now, Tata Power-DDL customers can easily make payments through UPI by using their smartphones to scan the Dynamic QR code printed on the bills (both physical & e-mail) in UPI compliant Banking Apps like BHIM YES Pay, PhonePe or any other bank mobile apps having UPI integration. Customers can also make payments directly using UPI ID/VPA (Virtual Payment Address) which is TPDDLY @yesbankltd).

National Automated Clearing House

About the Service

NPCI has implemented the National Automated Clearing House (NACH), a web based solution for Banks, Financial Institutions, Corporates and Government to facilitate interbank, high volume, electronic transactions which are repetitive and periodic in nature. Consumer can also make Tata Power – DDL Bill payment though NACH. Consumer is required to give one time mandate for auto debit of Tata Power- DDL bill payment and amount will be deducted from his bank account.

Benefits of NACH

• It helps in timely bill payment.
• No Need to remember bill due dates.
• Easy mandate registration process.
• No need to verify the mandate form from bankers.
• Upper limit of amount can also be fixed for auto payment.

Mandate Registration process

Mandate registration can be done in following manner.

Consumer need to fill Physical Mandate Form and submit the same at the nearest district office, along with cancelled cheque and ID Proof

Content- Mandate has to be in the size of a standard cheque i.e. 8” x 3 2/3”.

Download Mandate Form

Payments At Designated YES Bank branches

About the Service

To make it easier for our customers to pay their electricity bills, Tata Power-DDL has collaborated with Yes Bank for acceptance of our electricity bill payments at their branches (Over the Counter Payment). Now, Tata Power-DDL customers can pay their bills at selected Yes Bank branches across Delhi NCR through Cash, Cheque or Demand Draft. All the payments will be accepted as per the guidelines prescribed by DERC.

In addition to this, as per Tariff order 2107-18, DERC has allowed cash payments of bills amounting up to Rs.50,000/- at designated scheduled commercial bank branches. Customers interested in making cash payment of their bills for amounts up to Rs.50,000/- can do so at any of the Yes Bank branches provided in the attached list.

Please note that payments of only the full amount of the bill can be made in the branches. Payment of part/excess amount is not allowed. The complete process to be followed at Yes Bank branches is defined below.

Process to be followed at Yes Bank Branches:

Customers of Tata Power-DDL visiting designated YBL (Yes Bank Ltd.) branches for bill payment should carry with them a copy of the electricity bill/e-bill/SMS received from Tata Power-DDL. Carrying the original bill is not mandatory. All relevant details to be captured by the Bank are available in the bill copy/e-bill/SMS.

The bank will ask for the CA number (mentioned on the bill) for payment details, bill amount and due date to validate the transaction. Part/excess payment is not allowed through any mode of transaction viz. Cash/Cheque/DD. YBL Branch to accept payment for exact due amount only.

The designated YBL branch will also accept payments after the due date.

The transaction will be processed only after validation of all the details by the branch.

A stamped acknowledgement receipt will be provided to the customer.

Click here to view the list of designated Yes Bank branches.

Bharat Bill Payments System (BBPS)

Tata Power-DDL Provide platform to pay through Bharat Bill Payments System (BBPS)

Amazon Pay: Online Payment Service

Tata Power-DDL Provide platform Amazon Pay: Online Payment Service

Online Prepaid Coupon Generation Process

About the Services:

Prepaid Coupon generation option has been created on TPDDL website and My Tata Power App,

Now, consumers can get their Prepaid meter coupon generated from the comfort from their home at any time,

Detailed process flow for generating the coupon digitally is attached

Click here Online Prepaid Coupon Generation Process

Click here to recharge prepaid meter

Process for availing the EMI facility on TPDDL electricity bills

The complete process to avail the EMI facility is given hereunder -

Visit the TPDDL website opey.svztur.com for electricity bill payment

Enter the CA no, Mob.No., E.Mail ID to pay the bill amount & Select Credit / Debit Card

Proceed for payment – Select Billdesk & Pay Now

Web page redirected to the ‘Bill Desk’ page

Payment options like Credit Card, Debit Card, EMI, Net Banking etc appear

Choose the EMI option - a list of banks appears

Select the bank and the EMI plan

Consumer redirected to selected bank's page

Bank’s (Credit / Debit Card) method used for authentication

Loan amount blocked on successful authentication

Success message displayed and the electricity bill amount paid in full

Consumer pays the EMI to the respective bank as per the chosen EMI plan

Note - This EMI facility is an arrangement between the consumer and his/her card issuing bank and TPDDL has no liability in whatsoever manner.